All of our Podiatrists have a Bachelor of Science degree and are HCPC registered. Our Musculoskeletal Specialist has a Masters Degree in Biomechanics and is currently training in Podiatric Surgery. They are all members of the College of Podiatrists and have experience in both NHS and private foot care.
The Crossroads therapists are all trained to the highest level and are all registered with their specific governing bodies. They work closely with our podiatrists to achieve a multi-disciplinary clinic. Our Crossroads administration team have a wide knowledge of foot care and the treatments we deliver and will be on hand to answer any questions and queries you may have.


Amy Martin

BSc (hons) MSCh, HCPC Reg, Associate Podiatrist

Amy graduated from University Wales in 2007, she has experience in Private Practice. Amy has interested in Musculoskeletal Podiatry, foot pain and high risk patients. Amy is available on a Thursday for House Calls in Podiatry throughout Swansea, Neath and Port Talbot, Bridgend and Cardiff. To book an appointment with Amy Martin, please call Crossroads Clinic Swansea on 01792 447622


Emma Protheroe

BSc (hons), MSCh, HCPC Reg. DIRECTOR, Principal Podiatrist.

Emma graduated from the University of Wales Institute Cardiff in 2006 with a First Class Honours degree in Podiatry, and also holds qualifications in local anaesthetics, pharmacology, first aid and kinesiology taping. She initially worked in Cardiff NHS as a community podiatrist and then moved to Swansea NHS where she worked for a number of years in the adult and paediatric Musculoskeletal Clinic. Emma set up Crossroads Clinic, later Crossroads Clinic Ltd with Sian Jones in 2010.

Emma is experienced in all areas of podiatry. Her area of specialisation is Nail Surgery  and general podiatry. Emma also has a keen interest in sports injuries and the use of orthoses (insoles) and therapy such as ultrasound or taping techniques. Emma is HCPC registered and a member of the Society of Chiropodists and Podiatrists.

Emma Tanner Macdougall

BSc (hons) MSCh, HCPC Reg, Associate Podiatrist

Emma qualified from Cardiff in 2007 with a BSc(hons) in Podiatry. Emma he previously worked in the NHS and private practice in both South Wales and Reading and joined the team at Crossroads in August 2017. Emma holds qualifications in local anaesthesia and pharmacology for administrating prescription medication. Emma is experienced in all areas of podiatry including nail surgery and diabetic foot care.
Emma is available for consultation on a Monday, Tuesday and Thursday and will be based at the clinic and working out in the community.

College of Podiatry Number: 27387

HCPC Reg: CH28605

Gemma Suter

BSc (hons) MSCh, HCPC Reg, Associate Podiatrist

Gemma joined the team in July 2017, from as far back as Gemma can remember she has always wanted to be a podiatrist and was lucky to have had the opportunity to follow her dream. Gemma qualified with a 2:1 BSc Hons from Cardiff Metropolitan University. Before Gemma became a podiatrist she worked as a carer in the community where she gained valuable knowledge and understanding of the needs for the older generation and found the role of a carer very rewarding. Gemma is continuing to develop her skills within podiatry and specialises in nail reconstruction and The Lacuna Method for fungal nail infections, she also helped to develop our new range of Luxury Podiatry treatments.

Gemma is HCPC registered and a member of the Society of Podiatrists. She holds qualifications in Local Anaesthesia and Pharmacology for prescribing podiatry related medicines.

HCPC number: CH34682

College of Podiatry Number: 35158

Martyn Williams

Vascular Specialist Podiatrist

Martyn joined the team in 2019 and has over 20 years experience in NHS high risk Podiatry. He specialises in vascular assessments, diabetes, wound care and nail surgery. He has qualifications in local anaesthetics and is an independent prescriber. Martyn is a member of the College of Podiatry and is HCPC registered. Martyn will be based at the Gorseinon clinic Tuesday- Friday

HCPC number: CH15052

College of Podiatry: 020278

Sian Bufton

BSc (hons) MSCh, HCPC Reg, Associate Podiatrist

Sian Bufton qualified from University of Wales Cardiff with a degree in Podiatry and qualifications in prescription medication and anaesthetics.She joined the team at Crossroads in 2018 and is extremeley popular with staff and patients. Sian has a passion for nail surgery and bespoke treatments, she helped develop the Luxury Podiatry and Prende Wax treatments and has also been involved in our VIP evenings. In October 2019 Sian made the decision to dedicate her time to her house calls and the most vulnerable group of our patients. Sian treats patients in Swansea and Llanelli and is building a large caseload throughout Carmarthenshire. Sian is not currently available for bookings- June 2020

Sian Jones

BSc (hons), MSCh, HCPC Reg. DIRECTOR, Principal Podiatrist.

Sian graduated from the University of Wales Institute Cardiff in 2010 with a 2.1 Honours degree in Podiatry, and also holds qualifications in local anaesthetics, pharmacology, first aid and kinesiology taping. Sian initially worked as a podiatrist in private practice in Bristol, before setting up Crossroads Clinic Ltd. with Emma in 2010.

Sian is experienced in all areas of podiatry and has a particular interest in preventative care. Sian enjoys treating both the elderly and paediatric patients having treating patients from just 1 year old to a grand 102 years old! Sian’s area of specialisation is nail surgery with local anaesthetic for in-growing toenails, and performs both partial and total nail removals at Crossroads Clinic Ltd. in Gorseinon.

Sian is HCPC registered and a member of the Society of Chiropodists and Podiatrists.



Derek Protheroe

Musculoskeletal Podiatrist

Please scroll down further to find more information on Musculoskeletal Podiatrist Derek, from Dynamic Motion Wales.

Lauren Herbert BSc (hons)

Sports and Remedial Massage Therapist

A level 5 sports and remedial Massage Therapist, qualified from London School of Sports Massage with a previous degree in Sports Science. I treat a huge range of muscular complaints, and work with International athletes such as the Australian and South African Rugby Teams, British Weight Lifters and Welsh Team Swimmers. I compete Nationally myself with British Show Jumping and run a busy and popular clinic treating conditions such as headaches, sports and work related injuries, frozen shoulder, lower back pain, hip and knee pain, arthritis related pains and much more. I have recently begun to specilise in pregnancy and post natal treatment wth huge success, and love helping women to stay comfortable through their pregnancy process. 


Holistic Therapy

Rachael Coppin

Massage Therapy

Racahel from The Beauty Spot joined the team in 2017. Rachael is an experienced and qualified Beauty and Massage Therapist. Rachaels’ treatments are deeply relaxing and extremely popular at the clinic and include Massage, Hot Stone Treatments and Skin Specific Facials. Rachael is available at the clinic from Tuesday- Saturday, For bookings please call her on 07835978975.


Sian Sullivan


My name is Sian Sullivan and I qualifed with a Diploma in Reflexology in 1996 where I practiced for a couple of years, evenings and weekends visiting people,s homes. Circumstances changed and after a break I decided to take up this wonderful therapy again. I am a member of the Federation of Holistic Therapists and regularly undertake training to update my skills. 

One morning a week I volunteer at the Old Mill Holistic Cancer Foundation in Penclawdd. There they offer free Holistic Therapies to cancer sufferers and their families. It is an amazing place and working there is a truly humbling experience. All therapists there have undergone Cancer training. I also practice Reflexology as a mobile therapist bringing this treat to the comfort of peoples homes, benefiting those housebound or without transport.

I have worked in the Health service in an admin capacity for 31 years and currently work part time as a medical secretary in a busy GP practice. 

In my spare time I enjoy singing in a choir and photography, both great escapes from busy, modern, every day life. 


Beauty Therapy

Rachael Coppin

Beauty and Massage Therapist

Rachael Shehadeh: – Rachael has a  Level 3 in Beauty & Massage Therapy. She carries out a number of treatments at Crossroads Clinic, including Henna Brows, Massages, Shellac, Manicures and Pedicures, Lash Lift and Tint, Hair Removal, Facials and Medi Pedis. Rachael also works on reception on a Friday and will be happy to help with any of your enquiries.


Dynamic Motion Wales

Derek Protheroe

BSc (hons), MSc, MSCh, SRCh, HPC Reg. Musculoskeletal Podiatrist, Podiatric Acupuncture.

Derek graduated from the University of Wales Cardiff in 2005 with a BSc (hons) degree in Podiatric Studies. He then completed an MSc degree in 2012 in Musculoskeletal Studies of the Lower Limb. He is currently studying for an MSc in Podiatric Surgery in Huddersfield University. Derek has a keen interest in surgical techniques for the foot and ankle.

Derek initially worked in the NHS as a community podiatrist before heading to North Queensland Australia in 2006, where he treated a wide range of lower limb conditions, as well as consulting with some indigenous aboriginal patients.

Since returning back to the UK in 2008 he has worked as a senior community podiatrist for North Somerset PCT and a Muscoloskeletal Specialist in ABMU NHS Trust, treating high risk patients with musculoskeletal injuries, diabetes, rheumatoid arthritis and neurological conditions. During this time Derek has developed a keen interest into musculoskeletal injuries of the lower limb and their effects on rehabilitation and healing rates. Derek  now works as an Extended Scope Podiatrist in the NHS for the adult and paediatric services, in both Podiatry and Orthopaedic clinics. He also works as a clinical supervisor for BSc Podiatry students in Cardiff Metropolitan University.

Derek is keen on the therapeutic use of traditional and modern acupuncture and utilising this within his treatment options for a wide range of conditions. As well as this he incorporates an holistic approach within his treatment using orthoses (insoles), stretching and strengthening exercises, taping and ultrasound. Derek is also qualified in the use of cortisone injection for the foot and ankle.

Derek is a keen marathon runner and triathlete and to date has just signed up to his 7th marathon, through his own experiences he understands the importance of educating patients in injury prevention as well as correct rehabilitation post injury.

Derek is HPC registered and member of the Society of Chiropodists and Podiatrists.

Derek is available for consultation every Tuesday 9am-6pm and on a Saturday Morning by appointment only.

This practitioner is self employed and not an employee of Crossroads Clinic. Any queries or concerns regarding an appointment with this practitioner should be addressed directly to them.

HPC No: CH22439 



Liz Jones

Liz joined the team in 2020 after retiring from an administrative role in the NHS. She has a wealth of experience working alongside patients and organising busy clinics! Liz will be one of your first friendly contacts when phoning the clinic to arrange an appointment.

Sarah Jones

Reception / Clinical Co-ordinator

Sarah joined the team in 2012 and is a very popular member of staff with our patients! She is the first friendly face you will see when you attend Crossroads Clinic. Sarah holds a qualification in Health and Social Care and has a great knowledge of all the treatments carried out at the clinic. Sarah works on reception and also co-ordinates our clinics and associate staff members.


  • Monday 8.30 - 1.00 – 2.00 - 4.30
  • Tuesday 9.00 - 1.00 – 2.00 - 6.00
  • Wednesday 8.30 - 12.30 – 1.20 - 4.30
  • Thursday 8.30 - 12.30 – 1.20 - 4.30
  • Friday 8.30 - 12.30 – 1.20 - 4.30


If you have an enquiry about any of our services.

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We offer luxury bespoke Podiatry treatments by HCPC Podiatrists in a professional setting. Beauty therapy, massage, sports injuries, gait analysis and insoles, needling, injection therapy, reflexology, aesthetics and lymphatic treatments also available.

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